|
DEAR HOMEOWNER/BUILDING
OWNER:
We are pleased to invite
you to join our growing list of Homeowners and Building owners who
have realized great value in our Contractor Referral Program. Learn
more about how it works.
Request
a Referral
Why
we happily refer Contractors to Homeowners?
How do we select the Contractors we refer?
Do Contractors pay for our referrals?
How should you select a Contractor?
What should you do if you want an additional
Contractor referral?
Roof Depot, Inc does not Guarantee, Warrant,
or Represent the Contractor, or their workmanship.
All Homeowner Information is Kept Private.
The
following information is what we say to Contractors about our Referral
Program.
Why
we happily refer Contractors to Homeowners?
Everybody wins, Homeowners,
Contractors and Roof Depot! Re-roofing a home is not an everyday
experience. In fact, it usually occurs only once every 10-15 years.
We work hard to help educate homeowners with free advice. In return,
the business is often placed with us, through the contractor. The
concept is not new, we have been referring our good customers since
we started business over 15 years ago.
Back to
the top
How
do we select the Contractors we refer?
The Contractors we refer
are people we know. They are our customers and our friends. We see
them everyday. The most important test our Contractors must pass
before we refer them - Would we be willing to hire the Contractor?
If the answer is YES, then were glad to refer them to a homeowner.
Back to the top
Do
Contractors pay for our referrals?
No. If the referral turns
into a job, the Contractor will usually purchase the materials from
Roof Depot. There is no binding agreement only a handshake,
and the understanding that we expect the Homeowner to get excellent
service.
Back to
the top
How
should you select a Contractor?
First of all, try to
get a reliable referral. Next, the Contractor should provide proof
of state license, bonding, and insurance coverage. Finally, make
your selection based upon written job estimates, and of course,
your personal assessment of their professional appeal and the answers
to ALL your questions.
Back to the top
What
should you do if want an additional Contractor referral?
We believe you should
interview at least two qualified Contractors. More than three, and
Contractors generally feel their time may be wasted. We refer Contractors
based upon the information you provide us. Should you feel a Contractor
is not qualified for the scope of work your job requires, contact
us. We will gladly offer another referral.
Back to the top
Roof
Depot, Inc., does not Guarantee, Warrant, or Represent the Contractor,
or their workmanship.
Roof Depots Contractor
Referral Program is a FREE service offered to Homeowners, Building
owners and qualified Contractors. It is conducted entirely with
the Homeowner's satisfaction in mind. Your questions and/or comments
are always welcome.
Back to
the top
All
Homeowner Information is Kept Private.
Roof Depots Contractor
Referral Program database (of Homeowner information) is maintained
with strict security. The information we gather will only be shared
with the Contractors who we refer.
Back to
the top
The
following information is what we say to Contractors about our Referral
Program.
To become a member and
maintain membership in our Contractor Referral Program we use the
following criteria as we require that you the contractor:
1. Have a positive working relationship with Roof Depot
2. Have an open and active charge account with Roof Depot
3. Keep your account current
4. Be Licensed and Insured without numerous claims
5. Have a good reputation in the building construction community
and not have had repeated complaints from homeowners
6. Be responsive with immediate follow-up on any Roof Depot Referrals
7. Show Roof Depot offered products on Referred Sales Contacts wherever possible
8. Notify Roof Depot immediately whenever you're too busy to
follow up on a Roof Depot Referral
9. Be clearly reciprocating other business to Roof Depot for being
part of the Contractor Referral Program
Back to
the top
Request
a Referral
©2008 Roof
Depot. All Rights Reserved.
1860 E. 28th St. Minneapolis, MN 55407
Ph:612.721.1904 - 800.458.8534
Fax: 612.721.2803
|